Preserving the Uniqueness: Final Sale Policy

Since each of our handcrafted lampshades is a one-of-a-kind creation, we have a final sale policy in place. This ensures that every piece finds its perfect forever home and prevents returns that could compromise the pristine condition of these delicate works of art.

However, we understand that accidents can happen during shipping. If your lampshade arrives damaged, we'll do everything we can to make it right. Here's what to do:

• Contact Us Immediately: If your lampshade sustains damage during transit, please contact us via email within 7 days of receipt.

• Photographic Proof Required: To expedite the resolution process, please include a photograph of the damaged shipping box as well as the lampshade itself in your email. This will help us assess the situation and provide a swift solution.

• Replacement or Refund: Upon verification of the damage, we'll be happy to offer you a replacement lampshade (depending on availability) or a full refund for your purchase.

We appreciate your understanding of this policy. It allows us to focus on creating unique, handcrafted lampshades and ensure they reach you in perfect condition.